Support
How Can We Help?
At Premier Members Credit Union, we put members first. That’s why we’re always here when you need us. Reach out using the info below or browse our online resources to find what you need.
| Member Services Contact Center |
Monday – Friday: 8:00am to 6:00pm (MDT) |
| TellerPhone Express | 303.417.1825 or 1.877.417.1825 (must enroll before using this service) This system will be retired 12/31/24. |
| 24/7 Virtual Assistant | Meet Artie |
| Email Us | [email protected] |
| Find a Branch or ATM | View All Locations |
| Quick Links |
Additional Help Options
| Online Banking | |
| FAQs | |
| Additional Resources | Visit our Resource Center |
| Credit Card Activation | 1.800.466.0040 (or 501.588.0893 for International calls) |
| Debit Card Activation and PIN changes | 1.866.762.0558 (or 501.588.7531 for International calls) |
| Lost or Stolen Credit Cards |
1.800.VISA.911 for 24-hour assistance if you are in the U.S.(or 1.410.581.9994 for International calls). After blocking your card, please call Premier Members CU at 303.657.7000 during regular business hours to have your card re-issued. |
| Lost or Stolen Visa Debit Card | 1.888.241.2510 for 24-hour assistance. After blocking your card, please call Premier Members CU at 303.657.7000 during regular business hours to have your card re-issued. |
| Notify us of your Travel Plans | For your security and protection, please use the Card Management widget in online banking or contact us if you plan to use your Premier Members CU credit and debit cards while traveling. 303.657.7000 |
| Deposit, Payments, & Correspondence Address | 360 Interlocken Blvd Broomfield, CO 80021 |
| Corporate Address | 5505 Arapahoe Avenue Boulder, CO 80303 |
TellerPhone Express
This system will be retired 12/31/24. Review all our available support options above. Our intelligent virtual assistant, Artie is available 24/7.
Account information made easy
TellerPhone Express is Premier Members CU’s 24-hour direct inquiry automated account line. You can enjoy the convenience of using a phone to access your Credit Union accounts from home, work, or even if you are out of town. TellerPhone Express is extremely easy to use and all transactions are free. Please visit your local branch or call our contact center (303.657.7000) for enrollment assistance before using this service for the first time.
With TellerPhone Express Banking you can:
- Check all account balances – Savings, Checking, Club, Certificate, etc.
- Check your loan balance, next payment amount and due date.
- Make transfers between your accounts.
- Inquire on a specific cleared check or range of checks.
- Hear a complete transaction history of deposits, withdrawals and dividends.
- … and much more!
To use TellerPhone Express, simply dial our automated line(s):
303.417.1825 or 1.877.417.1825
24 hours a day/7 days a week/365 days a year